LEGAL REFERENCE

1kilo par aapki privacy hamara pehla qaidah hai

Hum samjhte hain ke jab aap hamara account khoolte ho, aapki personal maloomat aur payment details muhim hoti hain. Hamara privacy policy saaf tareeqe se batata hai ke...

Data EncryptionTransparent TermsYour ControlLocal Compliance
1kilo 1kilo par aapki privacy hamara pehla qaidah hai

Hamara privacy approach aur aapka account

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

HAMSE POOCHIYE

Privacy ke barey mein sawaal ho to hamse poochiye

Agar aapko aapki privacy ke barey mein koi sawaal hai ya aap apni data security ke barey mein jaana chahte ho, hamari...

Email Support [email protected] par likhiye aur hum 24 ghanton mein...
Live Chat 1kilo app ya web par live chat khol...
Account Settings Aapka account khol kar Settings mein jaiye. Wahan...
SECURITY KE AADHAR

Hamari privacy practices aur data ki suraksha

1kilo par security sirf ek feature nahi hai—yeh hamara platform ka core hai. Har transaction encrypted hota hai, har password hashed hota hai, aur har account activity monitored hoti hai unauthorized access...

Encryption Standard

Aapka entire account aur sab transactions SSL/TLS encryption ke sath protected hain. JazzCash, Easypaisa, SadaPay aur Raast transfers secure payment gateways ke through jate hain.

Data Storage

Aapki personal maloomat secure, redundant servers par stored rehti hai jahan backup systems har waqt active rehte hain. Agar kisi facility mein problem aaye to doosri jagah se service chalta rahe.

Account Verification

Jab aap 1kilo par account khoolte ho, hum aapki identity verify karte hain aur aapka phone number confirm karte hain. Yeh unauthorized logins aur account takeovers se bachaata hai.

Privacy Updates

Agar hum apna privacy policy badaltay hain, hum aapko directly email kar ke batate hain. Aapko major changes accept karne ka choice hota hai ya account band karne ka.

Third-Party Limits

Hum aapki payment ka data payment processor ko deta hain—aur sirf utna. Marketing companies, analytics firms ya ads networks ko aapka game history nahi milta.

Incident Response

Agar hamara system mein koi suspicious activity dikhe, hamari security team turant action leta hai. Agar aapka account affected ho to hum aapko notify karte hain aur protection ke steps suggest karte hain.

Hamara Privacy Policy kiyon saaf aur straightforward hai

Bohot se platforms ke privacy policy padhne mein confusion hota hai. 1kilo par hum apna policy plain language mein likha hai—legal jargon nahi, real examples ke sath.

Simple Language
Hum legalese se bachy rehte hain. Jab hum kahte hain 'hum aapka email store karte hain', to matlab yeh hai ke hum aapka email store karte hain—kuch aur nahi.
Real Examples
Jab aap JazzCash se deposit karte ho, hum batate hain ke kaun sa data JazzCash ko jata hai aur kaun sa sirf hamara system mein rehta hai.
No Hidden Clauses
Hamara policy mein koi surprise clauses nahi hain. Agar hum aapka data third party ko dete hain to hum clearly likhte hain kaun hai woh aur kyun.
Your Rights Listed
Hum specifically batate hain ke aap apni data dekh sakte ho, usey update kar sakte ho, aur delete karne ka request kar sakte ho—aur kaisa.
Update Notifications
Agar policy badalta hai to email aa ta hai. Aapko time milta hai padh ne ke liye, aur agreement accept karne ke baghair aap account use nahi kar sakte.
Local Law Reference
Supported ilaqon mein jahan aapko local data protection qanoon zaroori hain, hamara policy woh specifically address karta hai.
Contact Info Always Clear
Hamara privacy officer aur data officer ka contact har jagah likha hota hai. Koi bhi sawaal ya complaint ke liye aap sidhe un tak pohanch sakte ho.

1kilo mein aapka data aur account control

Jab aap 1kilo mein hote ho, aapko pura control hota hai apni maloomat par. Aap dekh sakte ho, change kar sakte ho, ya agar chahiye to...

Profile Transparency

Account settings mein aap dekh sakte ho ke hum kaun si maloomat store kar rahe hain—name, address, phone, email, sab kuch. Kuch bhi galat likha ho to edit kar sakte ho.

Login History

Aapka account page par ek list hai har ek login ka—device, location, time. Agar aapko koi unfamiliar login dikhe, aap turant password change kar sakte ho.

Payment Records

Har deposit aur withdrawal ka record aapka account mein rehta hai. JazzCash, Easypaisa, SadaPay aur Raast transactions sab saaf dikh jaate hain.

Data Download

Chahiye to aap apni complete account data ka export le sakte ho—JSON ya CSV format mein. Yeh useful hai agar aap apni gaming history analyze karna chahen.

Communication Preferences

Aap set kar sakte ho ke hum aapko email mein kya bhej sakte hain—updates, promotions, security alerts. Aap kisi bhi time kuch disable kar sakte ho.

Account Deletion

Agar aap apna account band karna chahen to Settings mein 'Delete Account' option hai. Process clear hai aur hum verification karte hain taake aapka account surakshit rahe.

Privacy ke barey mein aapke sawaal ke jawab

Koi nahi. Aapka password hashed hota hai, matlab encrypted form mein store hota hai. Agar hum bhi chahein to original password dekh nahi sakte. Agar aap apna password bhool gaye to hum aapko reset link bhejtay hain, naya password set karne ke liye.

Nahi. Jab aap JazzCash ya Easypaisa se deposit karte ho, sirf transaction information hamko milti hai—amount aur confirmation number. Aapke wallet ke andar ka data hamko access nahi hota. Payment processor secure gateway handle karta hai.

Aapka account delete hone ke baad, hum aapka personal data (name, address, phone) delete kar dete hain—except legal obligations ke liye jo data store karna zaroori hota hai. Transaction history historical records ke liye reh sakti hai.

Nahi, kabhi nahi. Hamara policy clear hai—hum aapki gaming history ya personal data ko sirf aapke permission se kisi ko share karte hain. Default mein sab kuch private rehta hai.

Supported ilaqon mein jahan local data protection qanoon hain, hamara policy woh follow karta hai. Agar aap Pakistan mein ho aur data protection qanoon ke tahat aapke rights hain, aap un par claim kar sakte ho.

Hamari security systems advanced hain aur incidents bohot rare hain. Agar kuch ho to hum aapko notification dete hain aur concrete steps batate hain—jaise password change, account monitor karna, fraud protection. Hum transparent rehte hain.

Haan. Jab hum policy update karte hain, hum email ke sath notification bhejtay hain. Policy ka new version site par update ho jata hai aur aap us tareeq se accept kar sakte ho ya account band kar sakte ho.